Please Note
The Wild Rose & Clove Co. is solely operated by one person. Please remember these are handmade items, they may have minor imperfections.
Return Policy
You may start a return for most new, unused items within 7 days of delivery for a full refund with confirmation from W.R.& C.Co. Returning items must be received back within 30 days of the original purchase date and in like-new condition. W.R.& C.Co. does not cover the cost of return shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for W.R.& C.Co. to receive your return (5 to 10 business days), the time it takes W.R.& C.Co. to process your return once it has been received (3 to 5 business days), and the time it takes your bank to process the refund request (5 to 10 business days).
If you need to return an item, please email W.R.& C.Co. with your order number and details about the product you would like to return.
Shipping
Shipping is currently offered within the US and Canada.
Orders are shipped once a week every Wednesday. Orders must be received by 10am (Pacific Time) on Tuesdays to be processed. Orders received after 10am on Tuesdays will be shipped the following Wednesday.
Please also note that the shipping rates for many items are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies used, all weights will be rounded up to the next full pound.